Terms and Conditions
Last updated: 13 October 2026
Welcome to Raghav Toys (raghavtoys.com). By using this website or placing an order, you agree to these Terms and Conditions. Please read them together with our Privacy Policy and Refund and Returns Policy.
1. Use of the Website
Orders must be placed by adults (18 years or older), such as parents or guardians. You agree to use this website only for lawful purposes and to give accurate information when you order.
2. Products and Information
We try to show product descriptions, colours and images as accurately as possible. Actual colours may vary slightly because of screen settings and lighting. Please check the age recommendation and instructions on the product before use.
3. Pricing and Availability
All prices are in Indian Rupees (INR). Prices and availability may change without notice. If a product is out of stock, or a price is shown incorrectly because of a technical or typing error, we may cancel the order and refund any amount you have paid.
4. Orders and Payment
Your order is confirmed when you receive a confirmation email from us. Available payment methods are shown at checkout. Online payments are processed securely by our payment gateway partner. We may refuse or cancel an order that appears fraudulent or cannot be verified.
5. Delivery
We deliver within India to serviceable pin codes through courier partners. Delivery timelines are estimates and may vary because of courier delays, weather or other reasons beyond our control. Please provide a complete and correct delivery address and phone number.
6. Cancellations, Returns and Refunds
Cancellations, returns, replacements and refunds are governed by our Refund and Returns Policy.
7. Safety and Responsible Use
Toys should be used under adult supervision and according to the age grading and instructions on the product or packaging. Keep small parts, batteries and plastic packaging away from young children.
8. Intellectual Property
The content of this website, including the Raghav Toys name, logo, text and images, belongs to Raghav Toys or its licensors. You may not copy or use it without our written permission.
9. Limitation of Liability
To the extent permitted by law, Raghav Toys is not liable for indirect or consequential losses arising from the use of this website or our products, and our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits your rights under applicable consumer protection laws.
10. Governing Law
These terms are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts in India.
11. Changes to These Terms
We may update these terms from time to time. The latest version will always be available on this page with its update date.
12. Contact Us
For any questions, email us at support@raghavtoys.com.